
A mia domanda perche' non riesco atracciare il pacchetto con le batterie spedito il 20 di settembre mi hanno risposto che hanno spedito con China Post per evitare controlli sui pacchetti contenenti batterie ma gli e' andata male,China post ha bloccato tutti i pacchetti e li ha rimandati indietro provvederanno al mio rimborso entro 48 ore.
Quindi aldila' dei fortunati che le hanno ricevute ora i controlli sono piu' restrittivi e anche i canali alternativi di spedizione pare non funzionino piu'.

allego risposta:
Hi roger,
As you know your order was shipped via China Post to reduce the chance of
them getting returned. But we've been informed by China Post on 9/20
that all packages containing batteries are not allowed to ship and they
arranged the return on 9/21. Now all packages have been returned to us due
to this new policy of China Post. We're going to cancel your order and issue the full refund within 24~48
hours. Hong Kong Post just confirmed to us that only lithium batteries are
classified into contraband goods. Sorry for not being able to arrange the
re-shipment for the orders that excluded any lithium batteries, because
there were too many orders being affected. Your understanding would be
highly appreciated. We apologize for the delay and any inconveniences caused. ---- Included below is the most recent message you have sent to us ---- good morning I can not see the tracking of the shipment of my order. I know there are problems with the shipment of lithium batteries. It 'happened to my order? thanks ------------------------------------
Kind regards,
Claudia
Customer Advocate